Why Choose Us?

We strive to provide you with the service you deserve, in exactly the way you want to receive it. Excellent, reputable tradesmen; CRB checked cleaners and domestic support staff. Honest, conscientious employees from a company that really cares.

When you shop with Brolley you are placing your trust in us and that’s the way it should be. We guarantee you outstanding tradesmen, exceptional workmanship and excellent customer service. We know that peace of mind is important and we don't want you to suffer at the hands of those companies who don’t put you, the customer, first.

Did you know that government statistics show that botched home improvement work wastes £1.5billion annually? The latest figures show that over 111,000 complaints about cowboy builders were registered with Trading Standards Officers in one year*

We only work with the best trades-people so that you are always delighted with the Brolley service! We underwrite and guarantee all our services. Our suppliers have been handpicked because of their outstanding work, high standards, great working attitudes and excellent customer service.

All of our gas engineers are registered Gas Safe and all of our Electrical Engineers are NICEIC. Our pest removal teams are BPCA registered. Our Brolley Locksmiths hold the NSI registration. Our Glaziers are FENSA regulated. Our laundry department hold the TSA laundry standard. The Locks and Drainage team hold the MOODY/UKAS international standard, the NSA for drainage and SBWWI too.

Researchers found that 43 per cent of Brits have hired a tradesman to do a job in their home, had been left with botched jobs they’ve had to spend an average of £364.90 to put right, and builders were named as the workmen most likely to leave behind a bad job, followed by plumbers, roofers, decorators and plasterers. But it’s not just botched jobs people have to put up with as 82 per cent have had a tradesman turn up late for a job, while 59 per cent have had someone fail to turn up at all. In fact, One in 10 customers surveyed said a workman had failed to come back after taking a lunch break.

We are different because we are conscientious. Our Project Managers will track your project to plan and budget. They will liaise with you to ensure that you are kept informed of progress and if things aren’t going the way you think they should, we will have ’that’ conversation with the builder, so you don’t have to! As a result, we always ensure that we our tradesmen have worked hard and effectively throughout the day. Moreover, like any successful business, we want our staff and suppliers working hard and finishing jobs on time – so that we can go on to delight as many other customers as we can.

In a survey carried out by Direct Line Home Response 24 survey, one in six of people surveyed had had work carried out by an improperly trained or unqualified tradesperson and one in five said the job was carried out poorly or incorrectly.

Every year 1.1million homeowners spend £181 million fixing work carried out by trades’ people without the correct qualifications or training. We don’t want you to be just another statistic.

*Department of communities & Local Government - http://www.communities.gov.uk/news/corporate/411004